About the role: Looking for Consultants in South America
We are currently recruiting for a Microsoft Dynamics CRM/365 Consultant/ Functional to join our CRM team.
Reporting to the CRM Business Unit Director, the objective of this role is to take a consultative approach to implement and deliver Microsoft Dynamics CRM/365 products and services.
Objective of the Role:
To take the consultant role within the application delivery team for Dynamics CRM (including 3rd party applications such as Click Dimensions, CRMAddon’s).
Reporting to the CRM Business Unit Director, the right person will provide effective delivery of consultancy, through quality of implementation and delivery and knowledge of Microsoft Dynamics CRM/365 products and services
Be a team player working closely with other members of service delivery, i.e. Managed Services and other CRM consultants and Developers.
Key Responsibilities:
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Functional – covering all aspects; including presales and supporting the sales team, product demonstrations, analysis, implementation, and training of end users utilising primarily Dynamics 365 or earlier Dynamics versions such 2016 and 2015.
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Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents
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Liaising with developers and clients – act as a point of communication
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Quality Assurance & Documentation.
Knowledge and Expertise:
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Over 6+ years Dynamics CRM Functional experience
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Strong understanding of Microsoft Dynamics 365 Functional , Dynamics CRM 2016/2015
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Experience of providing Pre-Sales Demonstrations
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Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
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Excellent communication and problem-solving skills
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Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
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Microsoft SQL Server understanding
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Ability to create high quality functional documentation and strong requirements gathering skills
