Work Location: Germany
- Primary Objective of Position
Understand, map and implement requirements of sick funds with regards to
technical reimbursement processes of any product that is distributed within the DtP
(direct-to patient) approach
• Ensure integration of all requirements regarding account creation, order
creation, order fulfillment, customer communication, reimbursement process
for online and offline customers to meet legal and Abbott regulations
• This includes further development of direct to patient business as well as
coordination and implementation of new strategic functionalities in cooperation
with internal stakeholder and existing or new third-party service providers
• Support commercial organization to achieve strategic goals by providing high
quality analysis and tools regarding sales force, customer relationship
management, market and patient data, and sales analysis
• Regular quality assurance and testing of our webshop Free Style Libre - Major Accountabilities
• Understand & coordinate all functional requirements of the DtP setting
• Support market access team in reimbursement matters with regards to DtP
processes and requirements
• Support marketing team in e-commerce matters with regards to the technical &
process aspects of the webshop
• Support finance team in payment and order fulfillment matter with regards to
the technical & process aspects of the webshop
• Primary point of contact for internal & external DtP stakeholders (mainly
Warehouse, Booking system, reimbursement service provider, communication
service provider)
• Proactively manage projects with internal and external stakeholders
• Focus on best practice to initiate and coordinate improvements/further
development of DtP concept and adjust reimbursed DtP web shop
• Support alignment of back-office processes
• Model and analyse DtP sales and associated costs in close alignment with
relevant internal stakeholders
Comments (optional):
TRAVEL: approx. 10% - Education
REQUIRED:
• Adequate university degree in economics, business administration or business
information technology
• Fluent in German (native) and English - Background
EXPERIENCE REQUIRED:
• At least 2-3 years’ experience in one of the following industries: medical
devices/pharma, e-commerce, clearing center or payer
• Understanding of German reimbursement system
• Proven project and process management skills
Project Manager E-Commerce, ADC, D
• Strong analytical skills
EXPERIENCE PREFERRED:
• Experience in reimbursement & functions of pharma I medical device or related
functions of payers I market access consultancies I disease management
organizations (market access or related functional areas)
• Previous experience or exposure to IT industry and working with international
teams is an advantage
• In depth knowledge of the German reimbursement system
• Existing network to German relevant DTP stakeholders
• Hands on experience / understanding of diabetes and blood glucose measuring
business
• Certified Project Management Trainings (e.g. Scrum, PMP, Six Sigma)
TECHNICAL SKILLS/TRAINING REQUIRED:
• Engaging personality able to develop sustainable relationships and to effectively
communicate with internal & external stakeholders Excellent MS Office skills,
especially Excel, Access and Powerpoint
• Self-Starter
• Customer focused and service-oriented behaviour
• Teamwork spirit
• Reliable in meeting timelines
• Flexibility
TECHNICAL SKILLS/TRAINING PREFERRED:
• General interest in software applications
• Negotiation skills