Salesforce Marketing Cloud-Senior Developer

BU: Salesforce Marketing Cloud
Employment type- Full Time
Key Skill: Salesforce
Experience: 5-8 Years

SFMC Operation support resource is responsible for the quality of SFMC platform development and deployment.
They are involved in performing automated and manual tests to ensure the platform created by developers is fit
for purpose. Some of the duties include analysis of platform and systems, mitigate risk and prevent issues.
Qualification:
• Master Degree / B-Tech/BE/ degree in computer science, electronics, IT or another technical field or
equivalent practical experience.
• Clearly and regularly communicate with management and technical support colleagues
• Possess strong problem solving and decision-making skills while using good judgment
• Excellent analytical, problem-solving, organizational, communication and interpersonal skills, Team
Management.

Skills :

o General Programming Skills
o SFMC Design
o SFMC Debugging
o Documentation
o SFMC Testing
o Problem Solving
o Teamwork
o SFMC Development Fundamentals
o Development Process
o Requirements
Roles & Responsibilities:

o End to End Understanding of the Marketing cloud platform and its modules
o Contribute to development of proposed solution, development, integration and production
environments as per the requirements
o Testing & deploying the solution
o Create test protocols for system and validation testing
o Responsible for test data creation
o Responsible for defect logging, tracking and closure
o Provide support during UAT by defect retesting
o Responsible for publish the test execution status report
o Prepare the test closure documents and reports
o Identify and prepare regression test suite
o Writing the complex test cases for SFMC with dependency on Sales Cloud
o Should have working knowledge in SFMC inbound and outbound integration
o Should be able to create custom profile and preference center using web app
o Experience in performing unit testing and creation of unit test cases and test log.

o Assist in UAT and SIT defect fixing.
o Need to know how to use defect logging tool like HPQC/JIRA/Service now etc. Clear functional
understanding Digital Marketing domain for email channel and SMS channel
o Good communication skill and drive customer communication with requirement clarification and
design discussion
o Presentation skills
o Can explain the technical matters in business language Allows you to check that configuration
and code is functional.
o Develop, test and implement SFMC use case
o Test, maintain and recommend improvements to ensure strong functionality and optimization
o Facilitate root cause analysis of system issues
o Work with experienced team members to conduct root cause analysis of issues, review new and
existing code and/or perform unit testing
o Identify ideas to improve system performance and impact availability
o Resolve complex technical design issues
o Development of technical specifications and plans
o Analyze user requirements and convert requirements to design documents
o Make good technical decisions that provide solutions to business challenges
o Provide comprehensive support to internal customers; achieve resolution to outstanding
problems or issues
o Compile timely, comprehensive and accurate documentation and or reports as requested
o Possess up-to-date knowledge of technological developments in the industry
o Communicate effectively and professionally in all forms of communication with internal and
external customers
o Multi-task and change from one task to another without loss of efficiency or composure

Candidate to understand that Testing in the application is done to achieve :
*Helps you to verify that the finished system can support the client’s business processes
*Helps you to confirm that the system’s initial build meets the agreed requirement
*Helps you to catch problems early, while they’re easy to fix
*Functional flows report based on the status of test cases. This allows the team to create the functional flows to
know the functionality of the application
*Process builders feature helps you to check the working condition and behavior of the system
*Workflows allow you to check the functionality of time-based events

50-100 EUR/hr

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