Minimum 2 end to end SD implementation experience.
✓ Minimum 5 years of experience in supporting SD and CS modules and interface.
✓ Provide expertise in SAP SD, CS, OTC (Order To Cash), Master Data Management,
Customer Master, Vendor Master, Sales Process, and Master data experience work
with business process owners/ logistics team in SAP.
✓ Experience in business process designs including Transportation Zones, Routing,
Inbound-Outbound, Returns & Repair Warehouse Logistics, Delivery &
Transportation Freight Forwarder Integration, Including Tracing and Tracking and
Freight Payment, Trade Compliance and Reporting.
✓ Taking lead of the SD team in providing support for SAP SD Module, troubleshoot
and resolve issues & requests within targeted SLA.
✓ Act as point of contact to analyze and fix application and system issues, ensuring
SAP services are available and reliable to meet business expectation.
✓ Manages incidents reported by user and follow-up promptly.
✓ Working closely with different teams (eg: Basis, Abap, MM, SD) to ensure issues and
requests are addressed timely.
✓ Assist business users in gathering requirement and preparation of Change Request
✓ Prepare functional specification and carry out necessary review with business and
AMS team.
✓ Carry out Unit Test, System Integration Test, and its related documentation.
✓ Support user in carrying out User Acceptance Test.
✓ Participate in deployment to production and post deployment support.
✓ Update system documentation and training documents/user manual.
✓ Provide training to users.
✓ Periodically review AMS team’s performance and identify improvement areas.
✓ Team member coaching and performance improvement planning.
✓ Good analytical and problem-solving skills.
✓ Inhouse Repair
✓ Serialization in Repair business (SAP standard serialization with Knorr-Bremse
specific logic in Service Orders, Deliveries and LM01)
✓ Handling of broken and reworked materials with multiple Material Master records (no
splitvaluation available)
✓ Exchange Pool process (SD Repair process based, send reworked replacement part,
afterwards repair customer property and put back to own (Exchange Pool) stock)
✓ Preplanning of contractual overhauls via Planned Independent Requirements
(Automatically created/ updated by own solution based on quantity contracts, Service
Products and GTLs)
✓ Customer stock tracking (“E” special stock is moved between warehouse and PSAs) •
Service Order scheduling
✓ Consider intensive material handling with related needs to MRP, WM, Shop Floor
management, etc.
✓ Field Service (in ERP backend and SAP FSM cloud solution)
✓ Support creation and deletion of technicians • Test new SAP FSM releases incl. new
Android and iOS apps
Education- MBA/Engineering.
Experience – 5+ years
Mandatory Skill- Supporting EDIs from functional point of view.

50-100 EUR/hr

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